Programmes and Services

BBB Reliability Reports™

We offer free reports on businesses that provide background, licensing, consumer experience, and other information such as governmental actions.

Dispute Handling & Resolution

We help consumers and businesses resolve marketplace disputes through our complaint conciliation, mediation, and arbitration services.

BBBOnLine®

The BBB promotes trust and confidence on the Internet through its online trustmark. Businesses whose websites meet high BBB standards may display the BBB seal once they have been evaluated and confirmed to meet the program requirements.

BBB International Torch Awards

The Torch Awards honor two companies and one individual in following three categories: Marketplace Excellence, Advancing Marketplace Trust and Consumer Leadership. Selection of honorees are based on their demonstrated commitment to advancing trust in the marketplace.